I have actually emailed/called/texted the business a number of times with no reaction. I have actually requested a refund and no one has actually addressed me - Slabway Massage Chair Review. I would suggest not to waste your hard generated income on this company. I will be calling the Attorney general of the United States to submit a grievance relating to SLAB. Buyer Be Careful!!!!!! Hello Michael, We seriously regret the clear frustration and inconvenience you have actually experienced regarding your recent order with Slabway.
Looking over your order history, I do see your order was created December 4th which there was a label developed on December 7. Your bundle was labeled and prepared for pickup. Unfortunately, our shipping partner has been regularly experiencing a surplus in volume and have actually been not able to meet the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing situations affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has actually taken a hit this holiday. It is our busiest time of the year and this year's events have more than tripled our group's work (Slabway Massage Chair Special Discount).
We acknowledge that we failed to miss the mark in this circumstances. For that we ask forgiveness. Our records do reveal that your order was provided on December 22nd. We hope that you have actually been pleased with your purchase and discover excellent use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no response on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installation fee was told it will delivered in 3 days. Hired 3 days said it shipped 4 days ago after a week they do not address the phone and inform you to talk with their website which never ever answer you back. They will keep you waiting sent several email with the very same reaction will return with you later on.
Called XPO LOGISITICS and they specified they do not even see any tickets developed to come to them. This business is a scam and I'm going to do my finest in discovering an attorney to spend sufficient money to get them to reimburse my refund, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is an overall scamI bought three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to ship and show up originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we eliminated from the box set it up plugged it in the chair entered into a complete recline mode and has not came out of it given that I've tried to call Slabway numerous times by means of email phone calls and have actually yet been able to speak with a live individual I continually get e-mails back from them mentioning that they will have an assistance member call me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the email they are canceling and closing the RMA I intern reply and then they once again inform me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA assistance ticket I've been trying to follow this company anywhere I can to leave Unfavorable feedback on this business due to the piss poor action that I get from their assistance teams I think any person wanting to purchase any of their products must highly take a look at all their feedback's I have no concept the real count of the number of bulls ** t positive feedback's they're publishing however I can't believe that they're getting that manyHi Rodney, We provide our sincerest apologies regarding the functionality concerns you have actually experienced with your Slabway Shiatsu Massage Chair. Slabway Shiatsu Massage Chair.
Our records reveal that on Dec 15, 2020 you got a message from care@slabway. com suggesting that you examine the fuse located on the back of your chair (Slabway Massage Chair Reviews). We have actually gotten no additional interaction from you informing us if that solved your issue. In relation to your experience with our customer support group, we comprehend that our service has actually taken a hit this holiday season.
We are doing all that we can with the resources available to us to offer an excellent experience to each and every client. We acknowledge that we failed to fizzle in this circumstances. For that we apologize - Reviews Of Slabway Massage Chair. We await your reaction. Thank YouI purchased a foot massager. Site said 2-4 day shipment time.
I called number noted and it is a recording that just keeps duplicating. Says to get on chat on the web site. I called chat, stated "presently replying in under 15 minutes". I have been on chat for 44 minutes at this minute and no contact. Ro-bot says "normal wait time 5-15 minutes.
I think this location is a scam and i am going to get in touch with charge card to stop payment. Slabway Massage Chair Reviews. I DO NOT RECOMMEND purchasing anything from this inadequately run outfit (if they are a genuine attire). BUYER BEWARE!!!!!! Hello Ian, We all the best regret any aggravation or hassle you have actually experienced. Unfortunately, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We understand this is not the experience you were buying into, and we do appreciate your understanding of the existing scenarios impacting our carriers nationwide. In relation to your experience with our client service group, we comprehend that our service has taken a hit this holiday season (Slabway Shiatsu Massage Chair Reviews). It is our busiest time of the year and this year's events have more than tripled our team's work.
We acknowledge that we failed to miss the mark in this circumstances. For that we say sorry. Our records do reveal that your order was provided on December 17th. We hope that you have actually been satisfied with your purchase and find fantastic use of the Slabway Shiatsu Foot Massager - Reviews Of Slabway Massage Chair. Positioned an order on 12/4/20 and the order was canceled mid shipment without any more description!? I have actually called multiple times, sent e-mails used the chat widget they recommended and also connected to them through all social networks platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I bought. Tonya L ****** Hey There Tonya, We truly regret the clear disappointment and inconvenience you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Pic). This is not our intention and not the experience we desire for our consumer.
This was due to a mistake in communication with the pickup at our satisfaction center. Your plan was labeled and all set for pickup. Sadly, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the need (Slabway Massage Chair Reviews). As such, we have also been unable to guarantee our shipping timespan with the exact same certainty we formerly were able to.
In relation to your experience with our client service team, we understand that our service has taken a hit this vacation season. It is our busiest time of the year and this year's events have more than tripled our team's work. We are doing all that we can with the resources readily available to us to supply a good experience to each and every client (Slabway Massage Chair Amazon).
For that we apologize. Our records reveal that you have gotten the complete refunds as requested. We hope for the chance to restore your trust in the future. I purchased a Shiatsu Footmassager for $119 +19. 99 shipping and dealing with on a Friday night at 11:50 pm. They specified due to the COVID shipping would be postponed.
I discovered the product they were selling might be acquired for $67. 99 and $87. 99 on Amazon with totally free shipping. I right away tried to cancel my order. I sent an email I got in touch with the phone, for which there was no reaction. It was now roughly 12:20. I lastly got a reaction by Monday morning telling me the order had actually delivered.
Nevertheless, it was not deliverable due to the fact that they had an incorrect house number. I called UPS and inquired to return to sender. They did return to Slabway and I did receive my refund minus $20 for shipping. I am still pissed. They ought to not have charged me for shipping. Nevertheless, I will make it understood that they are charging double or more of the expense of their items.
It is your obligation to do so. You will be benefited from if you do not. I received my foot massager and it worked as soon as then stopped. Now no one selects up the phone and will not answer their own chat bot. It's ludicrous. I want my cash back. Hi there Francis, We regret any aggravation you have actually experienced concerning the functionality of your Slabway Shiatsu Foot Massager as well as the frustration experienced with our consumer support as of late. Their refund policy for their incompetence is outrageous. Do not do organization with these individuals. Go through ******. I bought a foot massager Nov 26, utilized it when and it triggered me sever discomfort. I called, talked on their site still no return slip on 12/4/2020. I want I would have read their evaluations prior to purchasing from this company.
I will keep your company on blast for this - Slabway Shiatsu Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not suit your requirements. Our records reveal that your order was authorized for a refund which you selected the alternative to have Slabway provide a return mailing slip with the understanding that the cost of the return label would be subtracted from your refund quantity.
At this time, if you wish to continue with the return procedure you have actually started, we ask that you please reply to the support email thread verifying you 'd with to continue. BBB Business Profiles might not be reproduced for sales or promotional functions. BBB Organization Profiles are offered exclusively to help you in exercising your own best judgment.
Nevertheless, BBB does not verify the accuracy of details provided by 3rd parties, and does not ensure the accuracy of any details in Organization Profiles - Slabway Massage Chair Pic. When thinking about grievance info, please consider the business's size and volume of deals, and comprehend that the nature of problems and a firm's responses to them are typically more essential than the number of problems.
BBB Company Profiles are subject to alter at any time. If you select to do business with this service, please let business understand that you contacted BBB for a BBB Business Profile. As a matter of policy, BBB does not back any item, service or service - Slabway Massage Chair Pic.
On The Spot Massage is your California Bay Area and East Bay chair massage professional. Our company believe chair massage is terrific - Slabway Shiatsu Massage Chair Reviews...
Massage Chairs are complex makers with great deals of moving parts and advanced computer system elements, so things can go incorrect. However it's very little different from an automobile, it depends upon how you utilize it and how you look after it that will identify the length of time it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and swellings that can take place during shipment.