I have actually emailed/called/texted the company several times with no response. I have asked for a refund and no one has answered me - Slabway Massage Chair Special Discount. I would recommend not to squander your tough generated income on this company. I will be getting in touch with the Lawyer General to file a grievance regarding SLAB. Purchaser Be Careful!!!!!! Hello There Michael, We seriously regret the clear disappointment and trouble you have actually experienced concerning your current order with Slabway.
Examining your order history, I do see your order was created December fourth and that there was a label developed on December 7. Your plan was identified and all set for pickup. Regrettably, our shipping partner has actually been consistently experiencing a surplus in volume and have been unable to fulfill the demand.
We comprehend this is not the experience you were buying into, and we do value your understanding of the current circumstances affecting our carriers nationwide. In relation to your experience with our customer care team, we understand that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our group's work (Slabway Massage Chair Pic).
We recognize that we failed to miss out on the mark in this instance. For that we say sorry. Our records do show that your order was provided on December 22nd. We hope that you've been satisfied with your purchase and find great use of the Slabway Shiatsu Foot Massager. i got my foot massager been wishing to return due to the fact that the kneading and heat is not working! no answer on the phone, no reply to messages!I order a Massage chair November 30, 2020 from the business slabway with a billing Number ******************** for 1297.
00 installment cost was informed it will delivered in 3 days. Contacted 3 days stated it shipped 4 days ago after a week they do not address the phone and inform you to talk with their website which never answer you back. They will keep you waiting sent numerous e-mail with the very same action will return with you later on.
Called XPO LOGISITICS and they stated they do not even see any tickets developed to come to them. This company is a scam and I'm going to do my finest in finding an attorney to spend sufficient money to get them to reimburse my cash back, Straight crooksI purchase this order on November 28, 2020 not November 30, 2020.
This business is a total scamI purchased three Slabway products The foot massager the leg massager in the chair it took 23 days for the chair to deliver and arrive originating from Utah to Illinois on truck that took 2 days once it was filled on the truck from the plant we removed from package set it up plugged it in the chair went into a full recline mode and has not came out of it given that I've attempted to get in touch with Slabway many times by means of email phone calls and have yet had the ability to speak to a live person I continuously get emails back from them mentioning that they will have a support member call me within 72 hours within 12 hours I get an email back from them letting them understand due to inactivity of the e-mail they are canceling and closing the RMA I intern reply and after that they again tell me that it's going to be 72 hours before a representative contacts me once again I get another email mentioning that they're closing the RMA support ticket I have actually been attempting to follow this business anywhere I can to leave Unfavorable feedback on this business due to the piss bad reaction that I get from their assistance groups I think anyone looking to acquire any of their items should highly take a look at all their feedback's I have no idea the actual count of how many bulls ** t favorable feedback's they're posting however I can't think that they're getting that manyHi Rodney, We use our sincerest apologies regarding the functionality concerns you have experienced with your Slabway Shiatsu Massage Chair. Slabway Massage Chair $1499.98.
Our records reveal that on Dec 15, 2020 you received a message from care@slabway. com suggesting that you inspect the fuse situated on the back of your chair (Reviews Of Slabway Massage Chair). We have gotten no more communication from you informing us if that fixed your concern. In relation to your experience with our customer care group, we comprehend that our service has taken a hit this holiday.
We are doing all that we can with the resources available to us to offer an excellent experience to each and every consumer. We recognize that we failed to miss the mark in this instance. For that we apologize - Slabway Full Body Massage Chair. We await your response. Thank YouI ordered a foot massager. Website stated 2-4 day shipment time.
I called number noted and it is a recording that simply keeps repeating. States to get on chat on the internet site. I contacted chat, said "presently responding in under 15 minutes". I have been on chat for 44 mins at this moment and no contact. Ro-bot says "normal wait time 5-15 mins.
I think this place is a rip-off and i am going to get in touch with credit card to stop payment. Slabway Massage Chair Pic. I DO NOT RECOMMEND purchasing anything from this inadequately run attire (if they are a real attire). PURCHASER BE CAREFUL!!!!!! Hi There Ian, We genuinely regret any disappointment or trouble you have experienced. Sadly, our shipping partner has actually been regularly experiencing a surplus in volume and have actually been unable to meet the need.
We comprehend this is not the experience you were purchasing into, and we do appreciate your understanding of the current scenarios impacting our carriers nationwide. In relation to your experience with our client service group, we understand that our service has actually taken a hit this holiday (Slabway Massage Chair Special Discount). It is our busiest time of the year and this year's occasions have more than tripled our team's work.
We recognize that we failed to miss out on the mark in this circumstances. For that we say sorry. Our records do show that your order was provided on December 17th. We hope that you've been pleased with your purchase and find great usage of the Slabway Shiatsu Foot Massager - Slabway Full Body Massage Chair. Put an order on 12/4/20 and the order was canceled mid delivery without any additional explanation!? I have actually called multiple times, sent e-mails utilized the chat widget they suggested and likewise connected to them via all social media platforms and no reaction no reply simply no description.
I would like a full refund for the foot massager and 1 year warranty I purchased. Tonya L ****** Hey There Tonya, We seriously are sorry for the clear aggravation and hassle you have actually experienced regarding your recent order with Slabway (Slabway Massage Chair Amazon). This is not our intention and not the experience we want for our customer.
This was due to an error in communication with the pickup at our satisfaction facility. Your bundle was labeled and prepared for pickup. Regrettably, our shipping partner has been consistently experiencing a surplus in volume and have actually been unable to satisfy the demand (Slabway Massage Chair Pic). As such, we have likewise been unable to guarantee our shipping time frames with the exact same certainty we formerly had the ability to.
In relation to your experience with our customer support team, we comprehend that our service has actually taken a hit this vacation season. It is our busiest time of the year and this year's occasions have more than tripled our team's workload. We are doing all that we can with the resources available to us to supply a good experience to each and every client (Slabway Massage Chair $1499.98).
For that we say sorry. Our records reveal that you have actually received the complete refunds as requested. We expect the chance to restore your rely on the future. I acquired a Shiatsu Footmassager for $119 +19. 99 shipping and managing on a Friday night at 11:50 pm. They mentioned due to the COVID shipping would be delayed.
I found the item they were selling might be purchased for $67. 99 and $87. 99 on Amazon with complimentary shipping. I right away attempted to cancel my order. I sent out an e-mail I got in touch with the phone, for which there was no action. It was now approximately 12:20. I lastly got a response by Monday morning informing me the order had actually shipped.
Nevertheless, it was not deliverable because they had an incorrect apartment number. I called UPS and asked to return to sender. They did return to Slabway and I did get my refund minus $20 for shipping. I am still pissed. They need to not have charged me for shipping. Nevertheless, I will make it known that they are charging double or more of the expense of their items.
It is your responsibility to do so. You will be taken benefit of if you do not. I received my foot massager and it worked as soon as then stopped. Now nobody selects up the phone and will not answer their own chat bot. It's ridiculous. I want my refund. Hey there Francis, We are sorry for any frustration you have experienced relating to the functionality of your Slabway Shiatsu Foot Massager in addition to the frustration experienced with our consumer assistance since late. Their refund policy for their incompetence is ridiculous. Do not do company with these people. Go through ******. I bought a foot massager Nov 26, used it as soon as and it caused me sever discomfort. I called, chatted on their website still no return slip on 12/4/2020. I want I would have read their evaluations before purchasing from this company.
I will keep your company on blast for this - Slabway Full Body Massage Chair. The power of social networks. We are sorry to hear your Slabway purchase did not fit your requirements. Our records show that your order was approved for a refund and that you chose the option to have Slabway supply a return mailing slip with the understanding that the expense of the return label would be subtracted from your refund quantity.
At this time, if you would like to continue with the return process you've started, we ask that you please reply to the assistance e-mail thread validating you 'd with to continue. BBB Company Profiles may not be replicated for sales or promotional purposes. BBB Business Profiles are offered exclusively to help you in exercising your own best judgment.
However, BBB does not confirm the accuracy of details supplied by 3rd parties, and does not ensure the precision of any information in Company Profiles - Slabway Massage Chair Review. When considering problem details, please take into account the company's size and volume of deals, and understand that the nature of grievances and a company's actions to them are typically more crucial than the variety of complaints.
BBB Business Profiles are subject to change at any time. If you pick to do company with this company, please let business understand that you contacted BBB for a BBB Service Profile. As a matter of policy, BBB does not endorse any item, service or service - Reviews Of Slabway Massage Chair.
On The Spot Massage is your California Bay Location and East Bay chair massage specialist. Our company believe chair massage is terrific - Slabway Full Body Massage Chair...
Massage Chairs are complex devices with great deals of moving parts and advanced computer components, so things can fail. However it's not much various from a vehicle, it depends on how you utilize it and how you take care of it that will figure out for how long it lasts. So what can break in a massage chair? The most common circumstances of things on a massage chair breaking are those bumps and contusions that can occur throughout shipment.